Refund Policy

For www.dogtrainingoneonone.com

 

Overview

We at www.dogtrainingoneonone.com strive to ensure customer satisfaction with our services and products. This Refund Policy outlines the conditions and procedures for requesting a refund. Please read this policy carefully to understand your rights and our obligations.

 

Eligibility for Refunds

• Training Services: Refunds for training services are available if cancellations are made at least 48 hours prior to the scheduled session. Missed sessions without prior notice may not qualify for a refund.

• Digital Products: Refunds for digital products, such as e-books or training videos, are available within 14 days of purchase, provided they have not been downloaded or accessed.

• Physical Products: Refunds for physical products are accepted within 30 days of purchase, provided the item is returned in its original condition and packaging.

 

Non-Refundable Items

Certain items or services may be non-refundable. These include:

• Customized training plans

• Gift cards

• Services already rendered

 

How to Request a Refund

To request a refund, please contact us at:

• Email: natmoore2022@outlook.com

• Phone: 0427326505

Include your order details and the reason for the refund request. We aim to process all refund requests within 7 business days.

 

Exceptions

Refunds may also be considered on a case-by-case basis for unforeseen circumstances, such as health emergencies or technical issues with digital products.

 

Your Feedback Matters

We value your input and encourage you to share your experiences, whether positive or constructive. Your feedback allows us to improve our services and ensure customer satisfaction.

Thank you for choosing www.dogtrainingoneonone. We are dedicated to providing exceptional support and working toward resolutions that meet your needs.